Q&A

Is reception open 24/7?

Yes. Our reception is open 24 hours a day, 7 days a week, so you can check in at any time.

What time is check-in?

Check-in is available from 15:00 onwards.

Need to arrive earlier? Subject to availability, we offer early check-in for €10 per hour.

What time is check-out?

Check-out is until 11:00.

Is breakfast available?

The hotel serves continental breakfast every morning between 07:00 - 10:00.

I have booked a non-refundable booking, can I cancel this free of charge?

No, unfortunately this is not possible. We use the booking conditions that you agreed to when making the booking.

I have booked a non-refundable booking, can I reschedule it free of charge?

No, unfortunately this is not possible. We use a change fee of € 15.00 per reservation to move your reservation.

Are all facilities in the hotel open?

Yes. All hotel facilities are available 24/7 for our guests.

Is parking available?

Yes. On-site parking is available for €15 per vehicle, per day.

Parking spaces are subject to availability.

Do you offer an airport shuttle?

No. We do not operate our own shuttle service.

Our hotel is easily accessible by public transport or taxi. Reception will be happy to help you arrange transportation if needed.

Is my room cleaned daily?

Yes! Housekeeping does daily cleaning of all rooms.

Can I store my luggage?

Yes. We can store your luggage before check-in or after check-out free of charge.

Does every room have a kitchenette?

Yes. Every room features a kitchenette.

To help us reduce unnecessary waste, kitchenware is available upon request. Simply ask at reception and we'll be happy to provide everything you need.

Can I check in early?

Yes. Early check-in is available subject to availability and costs €10 per hour before the standard check-in time.

Please contact reception in advance to check availability.

Why do I have to provide my details?

The staff is obliged to request your contact details for the GGD source and contact investigation in the event of an infection. The data will be destroyed after 14 days.

Where can i check the hotel directory?

https://www.schipholresidences.com/upload/files/Hotel_Directory_Updated.pdf